Mental Health Association in Niagara County ~ 36 Pine Street, Lockport, New York
UTILITIES

Assurance Wireless (Federal lifeline assistance program)

www.assurancewireless.com

1-888-898-4888

Care and Share  (utility bill assistance through the American Red Cross)

Lockport

434-8876

Niagara Falls

731-4030

H.E.A.P. (Home Energy Assistance Program)

www.otda.state.ny.us/otda/heap

1-800-342-3009

Lockport

439-7744

Niagara Falls

278-8645

Office for Aging (over 60

438-4020

Lifeline Support (low-cose phone service)

www.lifelinesupport.org

*For Verizon Lifeline Discount Program, see "Verizon" below.

National Fuel

www.natfuel.com

Billing & Service Information

1-800-365-3234

Gas Emergencies

1-800-444-3130

Quality Assurance / Unresolved Complaints & Concerns

1-800-453-3513

National Grid

www.nationalgridus.com/niagaramohawk

Customer Service

1-800-642-4272

Emergencies

1-800-892-2345

Payment Arrangements

1-800-443-1837

Power Outages

1-800-867-5222

Neighbor for Neighbor (utility assistance from National Fuel)

www.natfuel.com/ForHome/n4n_faq.aspx

1-800-365-3234

Catholic Charities (Niagara Falls)

282-2351

Catholic Charities (Lockport

433-0246

Salvation Army (Niagara Falls)

283-7697

Salvation Army (Lockport)

434-1276

Salvation Army (North Tonawanda)

693-3110

New York Public Service Commission

www.dps.state.ny.us

Cable TV Complaints

1-800-342-3377

Energy Service Company Complaints

1-888-697-7728

Gas, Electric Shutoff

1-800-342-3355

HEAP grants for people aged 60+

1-800-342-9871

Service, billing complaints

1-800-342-3377

New York Relay Service

www.nyrelay.com

711 or 1-800-676-3777

Niagara Community Action Program (NIACAP)

www.niagaracap.org

Lockport Neighborhood Center

433-6632

Niagara Falls Neighborhood Center

282-4375

North Tonawanda Neighborhood Center

694-9727

Niagara County Department of Social Services

www.niagaracounty.com

HEAP Department (Home Energy Assistance Program)

439-7744 / 278-8645

NYSEG (New York State Electric & Gas)

www.nyseg.com

Billing inquiries, turn-ons/turn-offs, information

1-800-572-1111

Credit assistance, payment arrangements

1-888-315-1755

Electricity Interruptions/emergencies

1-800-572-1131

Natural Gas odors/emergencies

1-800/572-1121

Safelink (Free cell phone and minutes for income eligible)

www.safelinkwireless.com

1-800-SAFELINK

Time Warner

www.timewarnercable.com

558-8921

Verizon Lifeline Services

www.lifelinesupport.org

Low-cost telephone service

1-800-924-0585

Verizon

www22.verizon.com

1-800-837-4966

Disabilites Voice & TTY

890-0550

Lifeline Discount Program

1-800-837-4966

New Service, Changes or Billing Questions

890-7100

Payment Information/Arrangements

1-800-698-3545

Repairs

890-6611





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Shelley Reid Salmons ~ Lockport & WNY