What is Information and Referral?
Access to the most up-to-date information provides relief. Through the MHA in Niagara County and the Niagara County Department of Mental Health, you can find out about valuable service agencies and how to connect with them.
Information is categorized so you can easily find services related to: addictions, children/youth, community service agencies, counseling, crisis & emergency services, education/training, employment, family, financial, food & clothing, LGBTQ+, government, health insurance, health services, housing, law enforcement, legal issues, mental health, post offices, public libraries, senior citizens, special interests, support groups, transportation, utilities and veterans.
You can access this information any time of the day or night, whether you want to call, go online, browse the HELP Book, or stop by our office (Monday-Friday 8:30am-4:00pm).
Help Line:Â Our phone referral system, known as the Help Line, is staffed Monday-Friday 8:30am-4:00pm, so there is always someone standing by to help you with the information in our many directories. One Help Line number serves all of Niagara County: 716-433-5432.
Help Book:Â Call for a copy or print a copy of our popular HELP Book, which provides quick reference for important phone numbers and resources in Niagara County. Now in the 30th edition, you can stop by to pick up your copy today! (For bulk orders over 10, please call ahead.)
> A downloadable PDF version of the HELP Book is available on our publications page.
In-Person: Our office on 36 Pine Street in Lockport, NY, is open Monday through Friday, 8:30 a.m. to 4:00 p.m.Â